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Frequently Asked Questions

Here's a quick summary of the most frequent questions we get asked by potential customers and where to find extra information.

We can supply you with our import template - simply drop your data into the spreadsheet and send this back to us securely for importing. Please contact us at help@practicehub.io for more information. For guidance on completing this template, take a look at our PracticeHub import guide.

Please note that we are limited to what data we can import, and we are only able to run imports on accounts with a paid subscription.

Cliniko users can benefit from an automated API import. Please contact us at help@practicehub.io for more information..

To ensure we are cost effective for all business models, we provide two types of billing models and a standard or premium plan. You can choose whether you want to be billed per practitioner (suitable for higher volume practices with lower number of full-time practitioners) or appointment usage (suitable for lower volume practices with lots of practitioners who are part-time).

Prices begin at £29 per month for our standard plan and £69 per month for our premium plan.

You can find our pricing page & cost estimator here - https://practicehub.io/pricing, additionally you can contact us for if you have any other queries.

Create an account and enjoy using PracticeHub and all of its features free for 14 days. Once your trial comes to an end, either add your payment details to continue your subscription or if you need extra time reach out to our support team to ask for an extension.

We do offer discounts to startups/early stage clinics and non-profit charities.

If you are a startup, you can apply for our Startup Clinic Programme or if you are a non-profit charity, simply get in touch.

No - there are no upfront costs. Once your 14 day free trial ends, you will be propted to sign up for a subscription, at which point your billing period commences. You will be charged your first subscription fee a month from that date. We even get you started with some free SMS credits.

See here for more info on our Subscription Prices

No - each account runs on a monthly subscription basis, which you can cancel at any time. Once cancelled, you will lose access to your account once the remainder of your paid up billing period ends.

Still have unanswered questions? Get in touch

You're in good company

All around the globe, clinics are trusting us to help them automate & grow.
JM
“It has made the day to day running of the clinic very easy and allows us to keep track of every client.”
James McDermott D.C.
Summit Chiropractic
DS
“It is a fantastic system and has made our lives far simpler and more efficient at Crawley Chiropractic.”
Danny Scahill D.C.
Crawley Chiropractic

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